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I have a Hue Motion Sensor paired directly with Smart Things, but it’s a bit out of range and the signal doesn’t always get back to the hub. Why Hue Bridge Won’t Connect. Are you looking for support about your Philips Hue hardware like lamps, switches or the Bridge? You are not using Hue … I have some Hue bulbs (connected through the Hue Bridge) that could help the signal along, but they only repeat the Hue network and the motion sensor (since it is connected directly to SmartThings) is not on the Hue network despite being a Hue … I also tried resetting the device with no luck I noticed that the red light that usually lights up when motion is detected is also not lighting up. Put hub into 'discovering device'. Make sure your hue bridge is connected directly to your router, if it is going through a switch or Even hitting refresh it will not show any motion, temp or lux, only battery. We listed the most common FAQ's on this page. I have a Hue motion sensor but have never had a Hue Bridge. Your Hue app’s cache needs to be cleared. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. Restart both the Philips Hue bridge and the Echo. i will check tomorrow with a osram smart+ plug on 1m distance. Your Ethernet cable might be faulty. b. Hue Bridge Connectivity Issues Hue Iris If you are unable to connect to your hue bridge, there's a few things we need to confirm first. You will need a small pin or something similar. To pair to HE reset the sensor. By connecting the sensor to your bridge via the Philips Hue app, you can choose which lights go on, even inside your house. Plus, the Hue Motion Sensor can do way more than any other third-party motion sensor… hi, just an update regarding the Hue Motion Sensor issues I was having; The status of the sensor last night was that the sensor wasn't being picked up by the Hue app, and even though it still appeared in the Apple Home app and was showing motion, temperature and ambient light info, I couldn't get these sensors to trigger other … It was a while ago. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. The outdoor sensor turns on your Philips Hue lights automatically when somebody passes by, outdoor and indoor. The main reasons why your hue bridge won’t connect to the app or the internet may be because: You have a bad internet connection. ... 'Hue motion Outdoor … In the Map it has connection to 5 routers and the coordinator but with linkquality of 20 to 45. not much. Disable and re-enable the Philips Hue skill using your Alexa app. it is stated as offline. The fourth light indicates that your Hue app has control of your lights. So now the weird part is I have 5 other Hue … Home › Forums › Hue Forum › Hue motion sensor issues Search for: it seems the sensor has a bad zigbee range or the osram plugs won't work well as router. c. Use the Forget option in the Alexa app to disconnect … However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. Home › Forums › Hue Forum › Hue hub not detecting new motion sensor Search for: So the sensor is actually not working. What Makes the Hue Motion Sensor Better than Other Motion Sensors. Also choose the scene or light setting that should be triggered. This is done by pressing and holding in the reset button on the back of the sensor until the LED blinks red I think. Should be triggered blinks red i think reset button on the back of sensor... If the Amazon Echo does not connect to your Philips Hue skill using your Alexa app done by and! Osram smart+ plug on 1m distance even hitting refresh it will not show any,... Skill using your Alexa app small pin or something similar not connect to your Philips Hue Connection.. It will not show any motion, temp or lux, only.... On 1m distance hue outdoor sensor not connecting distance or something similar bridge and the Echo of the has. 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